Self Reflection: Interpersonal Communication Issue in a Workplace
This incident that I will be sharing occurred 2 years ago, whilst I was working as an Operation Zupervisor (their way of calling a supervisor in that particular company). Due to confidentiality, I will address the crew member involved as Roy in this post. At that point in time, I was still an intern in that company, serving my internship. We were rotated around different establishment to carry out role-play activities. However, as we were just newly opened, not many of the full-time staff members were well trained in many areas. Roy came in a little later as a full-timer of the company. Knowing that I am well trained in Fire Station, my team leader trusted my capability and attached Roy to me for on-the-job training. I have no other choice but to go ahead with the arrangement and taught him every single thing that I could in details. I could sense that he is being unhappy and unwilling to learn through all his verbal and nonverbal cues. As I am much younger with not m...