Formal Introduction Email
To: Brad Blackstone
From: Lam Li Yan Carolyn
Date:21st January 2019
Subject: Formal Introduction Email
Dear Brad,
I am Carolyn, a second-year undergraduate of Singapore Institution of Technology (SIT), pursuing a degree in bachelor of the hospitality business. The purpose of this email today is to formally introduce myself.
Prior to my degree studies in SIT, I graduated from Temasek Polytechnic (TP) with a diploma in leisure and resorts management. As my diploma suggests, I have a great interest in the tourism and attractions industry since young. I enjoy visiting places of interests and museums. One of my favorite attractions is Disneyland; The happiest place on earth. What makes Disneyland outstanding is their detailed services and friendliness provided by the staff members and characters, not forgetting the efforts put in by the company to provide the magical "Disney" touch.
During my time in TP, I joined KidZania Singapore (KZSG) as my internship company during their pre-opening period. It was an eye-opening experience as I got to learn and observe the standard operating procedures of an attraction way before they started to welcome their guests. I was allocated to a home grouping of popular establishments such as Fire and Coach station and trained to be an all-rounder team player to achieve a smooth and efficient workflow. I got to learn how to drive a fire truck too, which was quite a unique experience. KZSG also gave me a great opportunity to take on a transfer internally to guest services department after my internship period. Through that, I have acquired skills in answering queries of the guests through operations and emails.
I enjoy working with people and thus, I have picked up different part-time jobs along the way. Working in an events company that dealt with clients like Adidas and Nike allow me to create relationships with guests by communicating with them professionally. Working in photobooth company for events also allows me to gain insights on how to engage guests from all walks of lives.
My strength in communication is being empathetic and using different approaches to interact with others. However, my weakness lies in delivering a speech or presentation to a large crowd.
All in all, I really enjoy being in the robust and passion-driven tourism industry. Through this module, I hope that I am able to improve my presentation and writing skills. Thank you for taking your time out to read this.
Best Regards,
Carolyn Lam
Commented on: Kelly, PeiLing (Blogger list) and ShuLing.
Edited on: 28th Jan 2019, 10:22PM
From: Lam Li Yan Carolyn
Date:21st January 2019
Subject: Formal Introduction Email
Dear Brad,
I am Carolyn, a second-year undergraduate of Singapore Institution of Technology (SIT), pursuing a degree in bachelor of the hospitality business. The purpose of this email today is to formally introduce myself.
Prior to my degree studies in SIT, I graduated from Temasek Polytechnic (TP) with a diploma in leisure and resorts management. As my diploma suggests, I have a great interest in the tourism and attractions industry since young. I enjoy visiting places of interests and museums. One of my favorite attractions is Disneyland; The happiest place on earth. What makes Disneyland outstanding is their detailed services and friendliness provided by the staff members and characters, not forgetting the efforts put in by the company to provide the magical "Disney" touch.
During my time in TP, I joined KidZania Singapore (KZSG) as my internship company during their pre-opening period. It was an eye-opening experience as I got to learn and observe the standard operating procedures of an attraction way before they started to welcome their guests. I was allocated to a home grouping of popular establishments such as Fire and Coach station and trained to be an all-rounder team player to achieve a smooth and efficient workflow. I got to learn how to drive a fire truck too, which was quite a unique experience. KZSG also gave me a great opportunity to take on a transfer internally to guest services department after my internship period. Through that, I have acquired skills in answering queries of the guests through operations and emails.
I enjoy working with people and thus, I have picked up different part-time jobs along the way. Working in an events company that dealt with clients like Adidas and Nike allow me to create relationships with guests by communicating with them professionally. Working in photobooth company for events also allows me to gain insights on how to engage guests from all walks of lives.
My strength in communication is being empathetic and using different approaches to interact with others. However, my weakness lies in delivering a speech or presentation to a large crowd.
All in all, I really enjoy being in the robust and passion-driven tourism industry. Through this module, I hope that I am able to improve my presentation and writing skills. Thank you for taking your time out to read this.
Best Regards,
Carolyn Lam
Commented on: Kelly, PeiLing (Blogger list) and ShuLing.
Edited on: 28th Jan 2019, 10:22PM
Hi Carolyn,
ReplyDeleteI recently visited Disneyland Paris and I had a great time there. It was indeed a happy place on Earth, as you had described it. It also seems that you have a variety of experience in the indsutry. I look forward to hearing you share about your experiences.
Hi Nadiah, thank you for your comment and I look forward to interact more with you through this module too!
DeleteHi Carolyn. It was very interesting to read about your experience working in KidZania. A few years ago, someone recommended me to join but sadly, I was serving a yearlong contract with an SME. I am glad that you have had positive experiences working in the front-line. I also noticed that you have worked in a photobooth company. That sounds really fun. It is very refreshing to see someone who is very passionate about the tourism industry and loves meeting people too. See you in class.
ReplyDeleteDear Carolyn,
ReplyDeleteThank you very much for sharing in this detailed self introduction letter. You do a good job responding to the requirements of the assignment. You describe your education and work background in tourism with excellent detail, you demonstrate your passion for the industry, and then you cover your goals for the module. The only thing that seems to be missing is an explicit statement about one communication strength and weakness. The overall structure and formatting of the letter are well done.
My immediate reaction in reading your bio was that the other students in our seminar group are very lucky to have a person with so much relevant work experience in their midst. That bodes well for our ensuing discussions of the project work.
There are, at the same time, some language issues in this letter, and since one of your goals is to irmpove your writing, we should address those:
1. Verb issues
-- What makes Disneyland outstanding will be their detailed services > (tense)
-- as I get to learn and observe the standard operating procedures of an attraction way before they start to welcome their guests. > (tense) ?
-- I get to learn how to drive a fire truck too.... > (tense)
-- Working in an events company that dealt with clients like Adidas and Nike allow me to create relationships ... > Working in an events company that dealt with clients like Adidas and Nike allowed me to create relationships ... OR Working in an events company that dealt with clients like Adidas and Nike has allowed me to create relationships
-- Working in photobooth company for events also allows me > (tense)
2. word use/number/capitalization
-- One of my favorite attraction > (number) ?
-- by the staffs > (wrong word form) ?
-- such as fire and coach station > (lack of caps for proper noun?)
-- to take on transfer internally to guest services > to take on a transfer internally to the guest services department
3. sentence structure
-- Not forgetting the efforts put in by the company to provide the magical "Disney" touch. > (fragment)
4. punctuation
-- One of my favorite attraction is Disneyland; The happiest place on earth. >
One of my favorite attractions is Disneyland: The happiest place on earth. OR One of my favorite attractions is Disneyland, the happiest place on earth.
-- I enjoy working with people and thus, I have picked > I enjoy working with people, and thus, I have picked ....
Please don't let my critique here eclipse my appreciation for the hard work you've put into this letter.
I look forward to working with you further this term.
Best wishes,
Brad
Dear Brad,
DeleteThank you for your critique. I've made the necessary amendments and added my strength and weakness in this blog post. I look forward to learn more from you in other sessions.
Best Regards,
Carolyn
Thank you, Carolyn. I appreciate your effort and growth mind set.
DeleteBest wishes,
Brad
Hi Carolyn, thank you for the detailed blog post about yourself. I am glad I got to know more about you. Similarly, I am in the MICE specialisation and have a common interest in the events and tourism industry. I hope you can share more about your experiences with me so we can interact and gain more knowledge!
ReplyDelete